You can make a reservation via our website, via email, via our contact form or by phone by contacting our reservation department (from 08:00 to 20:00).
We accept payments via credit/debit cards (Visa, Mastercard), PayPal, and Stripe for the prepayment through our website. The remaining amount can be paid by credit/debit card or cash at our offices.For bookings made via phone or email, payment is processed through a secure payment link that you will receive from our payment provider.
25% of the total amount is prepaid at the time of booking, while the remaining balance is paid upon vehicle pickup.
Yes, a security deposit is required, regardless of the coverage option selected. The deposit amount varies depending on the driver’s age, the vehicle category, and the chosen package. For more information, please contact us at info@rentcar.gr. You must present your credit or debit card in physical form upon arrival.
We guarantee the vehicle category, but not always the specific model. We make every effort to accommodate your request, but in case of unavailability, we will provide a vehicle of the same category or offer a free upgrade.
Yes, the minimum age requirement is 20 years, and the maximum is 79 years, with a mandatory condition of holding a valid driver’s license for at least one year. For drivers under 25 or over 74 years old, additional fees and a higher security deposit apply.
Our offices are open from 07:00 to 22:00.
Yes, for pick-ups and drop-offs from 22:30 to 01:00 and from 6:00 to 07:00, there is an additional charge of €20. For pick-ups and drop-offs from 01:00 to 06:00 there is an additional charge of €50.
We provide a 1-hour grace period after the scheduled return time. If the delay exceeds this period, an additional rental day will be charged.
No, if you are a resident of an EU country, a valid EU driving license in physical form (not digital) is sufficient.
For all other countries, you must present both your physical local driving license and a valid International Driving Permit (IDP).
No, but the vehicle must be returned with the same fuel level as when it was picked up.
Yes, you can add an additional driver (maximum of 3 drivers including the main driver) for an extra charge in the Silver package.
In the Gold and Platinum packages, the second driver is free, provided they hold a valid driving license.
The third driver is available at an additional cost.
You must immediately inform RentCar.gr so that the incident can be officially recorded by the insurance company. Do not move the vehicle until you receive authorization from our company.
Additionally, you must contact the police and provide us with the official incident report.
You must complete the Incident Report Form at the following link: https://rentcar.gr/en/support/incident-report
*with lower Security Deposit/Excess
Contact us immediately.The replacement cost varies depending on the car model and includes administrative fees, expenses for transporting the spare key to the vehicle’s location, and replacing/programming the lost key.
Insurance packages do not cover lost or damaged keys.
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